

You can restore deleted files and folders from your backup for up to 30 or 180 days, depending on your plan. Files backed up from your external hard drive can only be deleted directly from the external hard drive. If you delete the files from your computer or Dropbox account, they will also be deleted from the other location. The backup process creates a copy of your files in Dropbox Backup but leaves them on your computer or external hard drive as well. Does backing up my computer or external hard drive remove files from my computer or hard drive?

You can also choose to exclude certain files and folders from your backup by right-clicking them in the Dropbox folder in File Explorer/Finder and selecting Don’t sync to.

If you have other drives installed, they won’t be included in the backup. If you choose to back up your computer, you can only back up files and folders from the hard drive with the Dropbox desktop app on it (usually the drive where your operating system is installed).

What if I accidentally delete a backed up file or folder? Why am I having issues with an application after backing up my computer?Ĭan I move, delete or rename my folders after backing them up? Why can’t I see my backups in the Dropbox folder? Why don't I see my files after backing up my computer? Why am I experiencing errors while setting up my backup? What do I do if I receive an error saying, “Dropbox Backup has stopped working”?įolders named “ToolKit” and “FileHistory” weren't backed up. Why did I receive an error message saying, "There was an issue with your backup"? What is this?Ĭan I keep my Dropbox folder on the external hard drive I'm backing up? What types of external hard drives are supported for Dropbox Backup?Ĭan I back up the files from my computer to Dropbox and other cloud backup providers at the same time? What is the difference between cloud backup and cloud storage?ĭoes backing up my computer or external hard drive remove files from my computer or hard drive?
